Contact Us
We’d love to hear from you. We’re here to help you resolve your cleaning needs.
Hours
Mon – Fri
8:00 am — 10:00 pm
Sat
8:00 am — 10:00 pm
Sun
8:00 am — 10:00 pm
Contact
Phone
(832) 907-3048
Let’s Connect
Frequently Asked Questions
Have questions? We have answers.
What is included in a standard cleaning service?
Our standard cleaning service includes dusting, vacuuming, sweeping, and mopping the floors in all rooms. Cleaning the bathrooms, including mirrors, toilets, showers, and baths. Cleaning the kitchen, including wiping down appliances, counters, sinks, and cabinet doors. We also offer a variety of additional services that can be customized to your needs.
Can I book a cleaning service for a specific date and time?
Absolutely! We strive to accommodate your schedule. You can book a cleaning appointment for a specific date and time that’s most convenient for you, subject to availability.
What should I do before the cleaning service arrives?
We kindly ask that you pick up any personal items, clothing, or toys before we arrive. This allows us to be more efficient in cleaning your home.
What if I’m not satisfied with the cleaning service?
Your satisfaction is our priority. If you’re not satisfied with any area we’ve cleaned, simply notify us within 24 hours, and we will re-clean the area at no additional charge.
How do you charge for your cleaning services?
We charge based on the size of your home and the type of service you choose. For specific pricing, please contact us with details about your home and the services you’re interested in.
Are your cleaners insured and bonded?
Yes, for your peace of mind, all our cleaners are insured and bonded. We take great care in ensuring that our team is trustworthy and professional.
Do I need to provide cleaning supplies or equipment?
No, our cleaning teams come fully equipped with all the cleaning supplies necessary. However, if you have specific products you would like us to use, please feel free to let us know.
How often should I have my home cleaned?
The frequency of cleaning is entirely up to you. We offer one-time cleans, weekly, bi-weekly, and monthly services. We can also work with you to create a custom schedule that fits your lifestyle.
Is it necessary for me to be home during the cleaning?
It is not necessary for you to be home as long as we have proper arrangements for entering and exiting your home. We ensure the utmost care and security in your absence.
Can your cleaning services help reduce allergens in my home?
Yes, our cleaning processes are designed to reduce allergens such as dust mites, pet dander, and pollen. We use filtered vacuums and microfiber cloths to capture more dust and allergens.
How can I pay for the cleaning service?
We accept various payment methods including credit cards, online payments, and cash. Payment is due upon completion of the service unless other arrangements have been made in advance.
How far in advance do I need to book a cleaning appointment?
We recommend booking as far in advance as possible to ensure your preferred date and time, but we also try to accommodate last-minute requests if our schedule allows.
How long does a typical cleaning session take?
The duration of cleaning depends on the size of your home and the specific services requested. Once we have the details, we can provide an estimated cleaning time.
Do you offer move-in or move-out cleaning services?
Yes, we specialize in thorough move-in and move-out cleans to ensure a smooth transition for you. This service can be tailored to the needs of both tenants and landlords.
What should I do with my pets during the cleaning service?
For the safety of our staff and your pets, we recommend that you keep your pets in a secure area or room that our cleaning team will not access. If your pets are friendly and you prefer them to roam free, that’s fine too.
Do you offer disinfection services?
Yes, we offer comprehensive disinfection services for homes and businesses that want to ensure their environments are free from harmful bacteria and viruses.